FAQ
1. What is A-Z Beauty Bar?
A-Z Beauty Bar is your ultimate destination for makeup and beauty products. We offer a wide range of high-quality brands and products, ensuring you find everything you need for your beauty routine from A to Z!
2. Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. Check out our shipping information page for more details.
3. What are the delivery times?
For orders within the Netherlands, delivery typically takes 2-4 business days. International orders generally take 5-10 business days. You’ll receive a tracking number once your order is shipped.
4. Can I return my order?
Yes, we have a 14-day return policy. Products must be unused and in their original packaging. Contact our customer service team to initiate a return.
5. Are your products cruelty-free?
At A-Z Beauty Bar, we strive to offer cruelty-free brands and products. Check the product pages for specific information about the items you're interested in.
6. Do you offer gift cards?
Yes! We offer digital gift cards that make the perfect gift. Choose an amount, and the gift card will be sent directly to your email.
7. What should I do if my order arrives damaged?
We’re sorry to hear that your order arrived damaged. Please contact our customer service within 48 hours of receiving your order, including photos of the damaged item and packaging, so we can assist you as quickly as possible.
8. Can I modify or cancel my order?
You can modify or cancel your order as long as it hasn’t been shipped yet. Contact our customer service team as soon as possible for assistance.
9. Do you have a loyalty program?
Yes! At A-Z Beauty Bar, we love rewarding our loyal customers. Sign up for our loyalty program and earn points with every purchase, which can be redeemed for discounts on future orders.
10. How can I contact customer service?
You can reach us via email at support@a-zbeautybar.com or through the contact form on our website. Our team is here to answer any questions you may have!
11. Are your products suitable for all skin types?
We offer a wide selection of products designed for different skin types. Check the product descriptions or reach out to us for advice on what works best for your skin.
Have more questions? Feel free to contact us—we’re happy to help! 💄✨